Keeping you safe during COVID-19

Although COVID-19 isn’t going away any time soon, it’s still business as usual when it comes to our property viewings — in the safest way possible, of course! Keeping both current and prospective tenants safe is our priority, as well as ensuring that both landlords and tenants are up to date with everything they need to know. Read on to find out how exactly we’re doing this!

Mitigating COVID-19 risks at viewings

To avoid the problem of having large groups of people in one place, we are allocating appointment times for small groups to view the property over a two hour period. Each property has a specific QR code, and prospective tenants are required to scan in and sanitise upon entry. All parties are given the Copo Property Manager’s cell phone number and are welcome to call/text directly to avoid long face-to-face discussions if preferred. And of course… masks must be worn! We’ve been pleased to see that regulations haven’t impacted the amount of people interested in viewing our properties, and everyone has been very understanding and appreciative of the rules in place.

Ensuring the Property Manager + Tenant/Landlord relationship stays strong

As we all know, a lot can change very quickly in this current climate. Keeping everyone informed of the important information that affects them is key communication needs to be high at all times! Our Property Managers know how important it is to maintain their strong relationships with tenants and landlords during a time like this, and all parties know that the other one is only ever a phone call or text away. With that being said, our 0800 (567 563) number is always open 24/7 — we are quite literally, at all times, only a phone call away.

Getting maintenance sorted before it becomes a problem

For landlords, we’re busy proposing and locking in long term maintenance plans so urgent maintenance is minimised and all improvements take place in advance. This is especially important during COVID-19 times — the best defense is identifying what parts of the building, its fixtures and chattels are approaching their use by date. Planning for upgrades and avoiding unexpected costs and inconveniences is the best part of long term maintenance — for everyone involved!

Navigating these times as a tenant or landlord can be tricky, which is why the Copo team is here to provide utmost support. If you have any questions or need assistance with anything, please don’t hesitate to reach out via or 0800 567 563.